Frequently Asked Questions


How Does Telly work?

Telly is simple to use. Just sign up using your email address or Facebook/Twitter account and you'll have unlimited access to our entire database of popular movies & TV shows from around the globe, including the big Hollywood blockbusters along with Arabic TV shows & movies. Just find the movie/TV show you want to watch and click play.


How much does Telly cost?

Telly is only $4.99 (1.50 KD or 19 SAR) per month for unlimited streaming, with no ads. You can choose from a variety of payment options including credit card, PayPal, Knet or paying via your mobile phone account. Begin with a 7 day free trial. If you sign up using your credit card you can enjoy Telly for one year and the first month will be for Free! You can cancel anytime.


How can I try Telly for free?

After registering and selecting a payment method you will automatically start your a free 7 day trial. Unlimited watches of all our content for one week! You can cancel anytime but if you wish to continue your subscription you don't need to do anything. It will auto-renew every 30 days.


How does billing for Telly work?

If you enjoyed your Telly trial and wish to continue using the sevice, you don't have to do anything... your membership will automatically continue for as long as you choose to remain a member. The Telly membership is a month-to-month subscription for $4.99 USD per month. You can easily cancel anytime, online, 24 hours a day. There are no contracts or cancellation fees.


Where can I dispute a credit card charge?

Telly employees are here to help. If you have any issues with your billing, or if you just have a question or piece of feedback, email us at plussupport@telly.com


How do I cancel my membership?

You may cancel your Telly subscription at any time, 24 hours a day, via the 'Settings' in your mobile device or the web.


What devices, and how many simultaneous movies/TV shows, can I watch on Telly?

Telly is available on iOS and Android devices for mobile, and you can watch our content from your computer, laptop, etc. Your subscription allows for unlimited streams on up to 5 devices.


Can I download the movie locally to my hard drive instead of streaming?

Currently, Telly is a streaming-only service and will require an active internet connection. However, we'll remember your progress when watching movies & TV shows so you can jump back in later where you left off.


Are Telly movies in HD?

Yes! Telly videos are in Hi-Def when available.


Where is Telly available?

Currently, Telly is available in these countries: Saudi Arabia, Bahrain, UAE, Kuwait, Qatar, Oman, Lebanon, Jordan, Egypt, Morocco, Algeria, Tunisia, Iraq and Yemen In other words, if you're seeing this FAQ, Telly is available to you right now!


Where can I recommend a movie or TV show to add to your database?

We'd love to know what you want to see! If there's a movie or TV show that you think we should have, just email us at plusrecommend@telly.com and we'll put it on the list for consideration.


If I have an issue/problem with Telly, where can I contact you?

We're here to help! We have 24/7/365 support. Just email us at plussupport@telly.com


What kind of movies does Telly have?

We have a large selection of the best TV shows & movies from Hollywood and the Arabic world. Our extensive library of movies and TV shows grows by the day.


Help! I'm unable to log into my account

Ack! No problem, just email us at plussupport@telly.com and we'll get you fixed up!


Where can I watch Telly content?

Absolutely anywhere you have an internet connection on any computer and iOS/Android mobile devices. Telly is currently available in these countries: Saudi Arabia, Bahrain, UAE, Kuwait, Qatar, Oman, Lebanon, Jordan, Egypt, Morocco, Algeria, Tunisia, Iraq and Yemen


I already have a Telly account, do I need to create a Telly account?

Nope! Your Telly account gets the Telly status once you start the trial. All your login information stays the same. Welcome to Telly!


Who can see what I watch on Telly?

Telly believes in open access & sharing with friends. However, you have full control over your privacy settings and can control who to share your watch history with.


Do you have a contact phone number I can reach you at?

You bet! You can reach us at +965 94123333. Send us a WhatsApp message and our team will get back to you as soon as possible.


How fast does my Internet speed need to be?

As a rule, 'the higher the speed the better the quality.' We recommend speeds of at least 0.5Mbps.


How can I watch Telly content on my TV?

There are lots of options to get Telly content on your home TV. For example: via Airplay from your MAC/iOS device to Apple TV and connecting your laptop to your TV. We will be rolling out on other devices and will keep you informed.